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Quality Assurance

Ensuring a quality service with a minimum visit time as standard.

With our experience delivering expert care in the home, we know that even a brief visit to carry out your personal tasks is not something to be rushed if we are to carry out a safe and high standard of care. It is for this reason that Spectrum Healthcare offers minimum visit times between 1 to 4 hours depending on your location.

We strongly believe there should be no pressure to rush the tasks of daily living and feel this is especially important for the elderly or individuals with physical disabilities, where maintaining safety in their environment is paramount. We don’t want to rush our carers and we don’t want our carers to rush you.

During our visits, our care staff can offer support with not only personal care but also by providing company and conversation. We feel passionate about building strong, trusting relationships and believe this can only be achieved by investing time rather than delivering short bursts of care.

If you are simply seeking the reassurance of having someone visit your home to check you have everything that you need, we offer a flexible service with tailored visit-lengths which can be adapted to suit your needs. This can be with a carer visiting 2 or 3 times per week instead of daily, or using their time to help you with other duties such as domestic chores or trips to the community, this ensures you get the most from our your time with your carer and a care plan than works for you.

To find out the minimum visit duration in your area, please call our dedicated Care at Home Team on: 01495617718.