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SPECTRUM HEALTHCARE INSPECTION REPORT

Night Support

Research has proven that a person’s night time experiences have a dramatic effect on their daily care requirements. A poor nights sleep impacts on a person’s ability to undertake daily tasks, can leave them more unsteady on their feet and can result in increased levels of confusion.

In addition, on-going poor sleep patterns can lead to isolation throughout in the day when catching up on sleep, meaning a person may be unable to interact when family and friends visit or may struggle to engage at a level that they normally would and become more anxious of night time hours.

With this in mind, care and support throughout the night in the form of a night care service can be equally as important as providing care throughout the day.

How can we help you?

By offering two levels of night care services; Waking Night and Sleeping Night, Spectrum Healthcare can ensure that the night time hours for you or a loved one pass with comfort and confidence.

By providing experienced Support Workers, Healthcare Assistants to support you throughout the night, we can ensure that you feel relaxed and assured that you are not on your own during the time you feel most vulnerable.

Our healthcare professionals can be there throughout the night to ensure that if you need assistance you are able to move about the house with safety, or alternatively, just be there for the reassurance that if you wake in the night you are not on your own.

We can support with positive night time routines such as bathing, domestic tasks like changing bedding and ensuring there are clean and suitable night clothes available. Evening drinks and meals can be prepared so that in the night the need to move around the house is less and our Carers can take way the anxiety of toileting alone.

Maintaining a homely environment, our Carers and are able to dress in appropriate but identifiable night time clothing, thus reducing confusion should you wake in the night. They can also keep you informed of the time should you wish to make a decision regarding what time you get up and offer a friendly comforting face at any hour.

Our service can be provided on a long or short term basis and can be delivered at intervals to suit your convenience. So, whether your family would benefit from some respite, you are recovering from a period of illness or you require short term holiday cover, we can adapt our service to meet your individual requirements.

Sleeping Night Care

Our Sleeping Night service has been designed to promote confidence and independence for those who do not require complex or on-going support throughout the night. Your Sleeping Night Carer will retire to an allocated bedroom once you are settled in bed and be on hand should you need them at any time*.

As part of our Sleeping Night service, our Carers will be able to assist if you wake in the night with getting in and out of bed, toileting, preparing a drink or small snack or just being there to provide the reassurance that you’re not on your own. Sleeping Night care is provided between the hours of 22:00 to 07:00, however, should you require support with bedtime and morning routines, we are able to extend our hours.

*Sleeping Nights are based on up to 3 Carer disturbances.

Waking Night Care

Our Waking Night service may be more suited to your care needs if you require increased attention throughout the night or you are awake for extended amounts of time.

As part of our Waking Night service, your carer will be awake and alert at all times through the night; on hand for whatever you might required. They will be able to support with all your care needs whether they be complex or social and be available to offer you companionship, assistance with medication and address any safety concerns you may have, offering you complete reassurance at any hour.

Key decisions such as what time you want to start getting ready for bed and what time you feel you are ready to go to sleep are still your own and our Carers will work to what your require with no pressure of time constraints.

A service that changes as you do

We understand that your care requirements may change as your condition improves or deteriorates. As a result we offer a flexible service that can be regularly reviewed and adapted at any time to suit your needs.

It is quite common following a stay in hospital or a change in surroundings or personal circumstances, that you’re not going to know exactly what level of support you require during the night. In these cases, we will look to review your care needs over the first few days of your return home and work closely with you and your family to ensure the safest and most appropriate level of care is provided.

FAQ’s

What will my Waking Night Carer do whilst I am asleep?

Your Carer will be able to support you with any care that you require through the night and complete tasks that you request to be completed whilst you are asleep.

Whilst you are sleeping they are able to complete tasks such as washing, cleaning and tidying. Our Carers will keep a daily record on any care they attend to in your home and this is available for you and any requested member of your family to see.

What if I wake my sleeping night Carer more than three times?

If you require attention more than three times per night our Carer will continue to support you, however the service provided will need to be reviewed in order to ensure safety levels are maintained. Should you require assistance more than 3 times a night on a regular basis, we will look to implement a Waking Night care package until you are feeling more settled.

Our services can be reviewed and changed at short notice, ensuring you always receive the correct levels of care.

If I am receiving a Sleeping Night service , how long can my Carer stay awake with me if I need them in the night?

If we are providing a Sleeping Night service, we have a duty to ensure that our Carers receive an adequate level of sleep to ensure they can perform their duties throughout the day. As a result it is not safe for our Carers to be awake for extended periods of time throughout the night. An extended period of time is classed as anything more than 15 minutes at a time.

Should you feel that you require assistance for longer than this at any point throughout the night, your care package will be reviewed and it may be more suitable for you to be offered a Waking Night service.

How will my Sleeping Night Carer hear me when I wake?

Although our Carers are in your home on a sleeping basis, they are aware of listening out for you should you need support. Our past experience has shown that audio monitors from your room to theirs have worked very well in ensuring you are heard and responded to quickly.

I don’t have a spare bedroom; can my Sleeping Night Carer sleep on the sofa?

When providing a Sleeping Night service, our Carers require a private room to sleep in. Should this not be available in your home it is negotiable with individual carers if they would be happy to have a portable bed in another room. They are not able to share a room with another person.